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Jennifer Edelson & Joel Wesseldyke
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Ho-Ho-Kus, NJ - (201) 786-6275
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Booking with the cruise line isn't saving you money.
It's just getting you less.

Every cruise booking generates a commission. That's not a secret, it's just how the industry works. The cruise lines build it into the fare, and when you make a reservation, that commission goes somewhere. Where it goes depends entirely on how you booked.

If you booked through the cruise line's website or called their 800 number, the commission stays with the cruise line. You paid for it the same way everyone else did. You just didn't get anything for it. No one monitoring your reservation. No one calling you when the price drops. No one to pick up the phone when something goes wrong before you sail.

When you book at JenAndJoel.com, that same commission pays for actual service. Same cruise, same ship, same cabin, same price you'd find anywhere else. The only difference is that now someone is working for you instead of for the cruise line.

The rep who answers when you call the cruise line is doing their job correctly. Their job is just not to look out for you. They work for the cruise line. When you ask whether this is a good time to book, or whether the promotion is actually a good deal, they're answering from that side of the table. Not dishonestly. Just not from your side.


Jen and I work for you. That's not a slogan. When your interests and the cruise line's interests point in different directions, we're pointing the same way you are.

Find Your Cruise

What It Looks Like When Someone's Paying Attention

Linda booked her first cruise through us on Black Friday 2025. The week between Christmas and New Year, my price monitoring system flagged a $75 per person price drop on her reservation. I repriced it and sent her an updated invoice. Her response: "I've been on a lot of cruises and have never had a company lower the price without having to call in and beg." A few weeks before her final payment the price dropped again, another $75 per person. She saved $300 total and never had to ask for any of it.

That's not a coincidence. That's the system working the way it's supposed to. If Linda had booked through the cruise line directly and happened to spot the same price drop while shopping online that day, she would have spent 30 minutes on hold asking a rep to apply a discount that was already hers. Most people don't spot it at all.

Christina called to confirm a Royal Caribbean price on a Monday. The rep she spoke with told her the sale was good until Friday. When she called back two days later ready to book, the price had gone up over five hundred dollars. Cruise fares move on supply and demand the same way airline tickets do. A sale is a marketing message, not a guarantee. The rep wasn't lying to Christina. They just told her what the price was on Monday without any obligation to tell her what it might be on Wednesday.

Then there's Victoria. She was booked on an 11-night Northern Europe cruise on Norwegian. We had helped her plan to arrive a day early, which turned out to matter more than anyone anticipated. Storms canceled her outbound flight. The next day's flight was delayed. By the time she cleared customs the line stretched hundreds of people long, and by the time she reached the pier, the ship had sailed.

We had been on the phone with Norwegian throughout the whole thing, keeping them updated on where she was and what was happening. When she finally got there we had already arranged for a car service to take her to the next port and a hotel near the pier, and Norwegian had agreed to let her board there. She got on the ship and finished the rest of her trip.
I'm not telling you that story to impress you. I'm telling you because that situation (a missed ship on an overseas cruise) is the thing people mean when they say "what if something goes wrong." Now you know what happens if something goes wrong.

This was our first cruise and we didn't know what to expect or how to plan the trip. Joel nailed it! He suggested Bermuda and Royal Caribbean. The trip itself was amazing. The staff on Royal was beyond accommodating and gracious. We are already discussing our next Cruise and are looking forward to working with Joel again.

Stacyfrom New Jersey

My daughter and I got to snorkel for the first time. We also got to do a 5K in a different country and we got a little medal. It was a great experience and we didn’t have to worry about a thing because Jen and Joel helped me every step of the way.

Rebeccafrom New Jersey

Joel knows his stuff! He’s responsive, gets his clients competitive vacation package pricing, and is a pleasure to work with. I’ll be working with him again when we plan our next cruise!

Becky and Chipfrom Missouri

All the control of booking online. None of the downside.

The search engine on this site is connected live to every major cruise line. That means the inventory you're looking at is real, the pricing is current, and when you make a reservation it's registered directly with the cruise line the moment payment is processed. You are not filling out a form and waiting for someone to call you back.

You can search by destination, cruise line, ship, departure port, month, and trip length, and you can mix and match any combination of those until you find exactly what you're looking for. Compare itineraries, dates, pricing, available promotions, and cabin categories side by side. Pick a specific room or choose a guarantee category if you'd rather let the cruise line assign one. Pay whatever is required to hold the reservation, whether that's a deposit or the full fare, depending on the cruise line and how far out you're booking.

Once you're booked, that's where we start. Price monitoring, repricing when fares drop, answering questions, helping you figure out what excursions are worth the money, and advice on pre and post trip stays. Same price as booking direct. Considerably different experience after.

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